Questions from buying customers
Before the auction
Who sells through Maskinera?
The sellers are mainly companies in the rental, construction, agriculture, forestry, industry and municipalities. The objects are located throughout Sweden and are on display at the sellers' premises.
How much does it cost to shop at Maskinera?
A call-in fee is added to each auction. To see the fee you need to be logged in. VAT is added to all auctions unless otherwise stated in the auction description.
How do I bid?
To place a bid on the site you need to create a buyer account. The easiest way to do this is here.
During the auction
I have questions about an item, what do I do?
Please read the description of the property carefully and watch any accompanying film. If there are any further questions, please contact our customer service.
What does the duty to investigate mean?
You have the right, as well as the obligation, to check the condition of the item on the basis of the auction documents when you collect it. If the item does not correspond to the description, you can complain about the purchase. Please note that this must be done before the item is taken from the site.
Is there a display of the objects?
All items are sold without viewing unless otherwise stated.
What is an autobid?
An autobid means that you set an amount limit. The platform will automatically match any competing bids up to your maximum bid.
Can I cancel a bid?
All bids on the site are binding. Please read the description of the property carefully before placing a bid. For more information read our terms and conditions.
What is a reservation price?
A reserve price is the lowest price the seller asks for the item. The reserve price is always hidden, but it is visible whether the price has been reached or not.
What happens if two bids are at the same level?
The first bid always wins the auction. The same applies to autobids.
When does an auction end?
Items are up for auction for usually 7 or 14 days. If a bid is placed just before the end of the auction, the auction is extended by 3 minutes.
After the auction
How do I pay?
After winning the bid, an invoice will be sent to you by e-mail.
From when do the days I have to pick up items count?
From the moment you receive a payment receipt from us, you have 7 days to collect the item.
How do I book shipping?
Please contact us via our freight page. We have a cooperation agreement with Schenker. The item must meet Schenker's requirements regarding dimensions, weight and type of item.
Questions of selling customers
What does it cost to sell on Maskinera?
Maskinera charges a commission share for completed business. If the item is not sold, no commission is paid.
How do I check that the person collecting the item is the buyer?
When an item is paid for, a unique code is generated that the buyer must present at the time of delivery. As a seller, you enter the code in the field found via the link in the email you received from us. Once the correct code has been entered, you will know that the item is being collected by the right person.
Do I get paid before the buyer picks up the item?
The buyer will not receive pick-up instructions until the item is paid to us. Payment to you, the seller, will be made on the 7th working day of the following month or as agreed.
What do I do when I sell a registered vehicle?
At the time of collection, the buyer and seller fill in Part 2 of the registration certificate together. The seller then sends the completed part to the Swedish Transport Agency.
Can I sell my machine to someone else if the auction has started?
No. If the auction has started, you may not advertise the item on another marketplace or sell it in any other way. For more information on the terms of sale, please contact your local machinery broker.